OHO Experiences – FAQs

What kind of experiences are you looking for?

We are looking for authentic, unique experiences that connect participants to yourself and your region, specifically in terms of produce, people and place.

How long will it take to hear from you after my application?

Generally just a couple of days. Keep an eye out for a second email inviting you to log in and complete your details.

How much does it cost to list an OHO Experience?

We don’t charge anything upfront. Instead, we take a small percentage of each ticket sold to cover the cost of listing and promoting your experiences to our audience. This includes all transaction fees as well.

We don’t publish the percentage because there’s lots of snooping eyes around, but please get in touch so we can discuss it with you directly.

When do I get the money?

We will transfer the funds to you (less our commission) within 14 days of your event (usually the first Friday after the event)

What if we are both selling tickets?

We will only take a commission of the tickets we sell, you get the benefit of our marketing activities. As such we do appreciate you not selling the tickets at a lower price anywhere else. Our system will send you a notification when we make a sale. Just keep your ticket inventory updated with us to ensure there are no over bookings.

What do you need me to provide?

Copy – a well-written, enticing description of your experience. Photos. Really good photos! At least 5 quality photographs (around1mb in file size each). Quality images can really make the difference in how well your experience does on our store. We recommend finding someone who can do a professional shoot of your experience.

After your event is listed

What promotion will OHO give my event?

One Hour Out consists of a 310k+ city-based audience who are seeking things to do outside of the city. We will list your event on our website, promote across social media and send out to our email database (currently 32k subscribers).

We work hard to get the word out there!

What further promotion could I have?

We have options for feature articles, interviews and videos that can be published on One Hour Out in addition to your event listing. Just have a chat with us to see what can be arranged.

What if I need to cancel?

Please give us at least 48 hours notice before the event, we will take care of refunds for the tickets we have sold.

How will you alert me to sales?

Each time a sale is made our system will send you an email. Plus you can log in to your account at any time to check the number of tickets sold.

Can I contact the customers that purchase a ticket to my event?

We give you the chance to set up a page that gets sent to ticket holders that consists of all the details that attendees need to know. However, you can also log in and access each guests name, email address and phone number if you need to send them extra details.


 

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